Copyright & DMCA Policy

Heart AI Inc. ("HearHeart") respects the intellectual property rights of others and expects users of heartplay.live to do the same. This policy explains how to report material you believe infringes your copyright, how the person who posted it can respond, and what happens to repeat infringers. It is part of our Terms of Service.

1. Ownership of content on the Service

1. Works published on the Service belong to HearHeart, to the creators who supply them, or to their licensors. Buying content gives you a personal licence to view it — it does not transfer any ownership. See Section 3 of the Terms of Service.
2. Copying, recording, re-uploading, redistributing or publicly performing content from the Service without permission is prohibited and may infringe copyright.
3. You keep ownership of comments, reviews and chat messages you post, and you grant us the licence described in Section 8 of the Terms of Service.

2. Reporting infringement (DMCA takedown notice)

If you own a copyright, or are authorized to act for the owner, and you believe material on the Service infringes it, send a written notice to our Designated Agent with all of the following, as required by 17 U.S.C. § 512(c)(3):

1. A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
2. Identification of the copyrighted work claimed to have been infringed, or a representative list if multiple works are covered by a single notice.
3. Identification of the material that is claimed to be infringing, with information reasonably sufficient for us to locate it — a direct URL is best.
4. Your contact information: name, mailing address, telephone number and email address.
5. A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate, and, under penalty of perjury, that you are the copyright owner or authorized to act on the owner's behalf.

Notices that omit a required element may not be effective. We may forward your notice, including your contact information, to the user who posted the material.

Misrepresentation. Under 17 U.S.C. § 512(f), a person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees.

3. What we do when we receive a notice

1. We review the notice and, if it is complete and appears valid, we expeditiously remove or disable access to the material.
2. We notify the user who posted it, provide a copy of the notice, and explain how to submit a counter-notice.
3. We record the notice against the account for the purposes of our repeat-infringer policy.

4. Counter-notice

If your material was removed and you believe it was removed by mistake or misidentification, you may send a counter-notice to the Designated Agent containing, as required by 17 U.S.C. § 512(g)(3):

1. Your physical or electronic signature.
2. Identification of the material removed and the location where it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, mailing address, telephone number and email address.
5. A statement that you consent to the jurisdiction of the U.S. District Court for the judicial district in which your address is located, or, if your address is outside the United States, to the jurisdiction of any judicial district in which HearHeart may be found, and that you will accept service of process from the person who submitted the notice or their agent.

If we receive a valid counter-notice, we forward it to the person who submitted the original notice. Unless that person notifies us within 10 business days that they have filed a court action seeking to restrain the activity, we may restore the material in 10 to 14 business days.

5. Repeat infringers

We terminate, in appropriate circumstances, the accounts of users who are repeat infringers. In general, an account that is the subject of three valid, uncontested takedown notices is terminated, and we may act sooner for severe or wilful infringement. Terminated accounts lose access to purchased content and unused Coins may be forfeited to the extent permitted by law.

6. Creators

Creators who publish on the Service warrant that they hold all rights necessary to do so, including rights in any voice, music, artwork or third-party material they include. Creators are responsible for responding to claims relating to their works, and we may suspend a creator's payouts or publication while a claim is investigated.

7. Trademark and other complaints

For trademark, publicity, privacy or other non-copyright complaints, contact help@hearheart.com with a description of the issue, the rights you hold, and the location of the material.